A clock overhaul consists of the total dismantling of the movement, inspection of every pivot and every bushing hole to determine the best coarse of action with the repair process. Sometimes with broken mainsprings there is damage to the wheel train on the pinions and pivots, all this is looked over with magnification. Then we manually clean the clock parts with cotton cloth and pegwood to be sure we get off all the old oil that has solidified and became an abrasive rather than a lubricant. This tedious process is then followed by pivot polishing and rebushing, where it is required. After all this, its time for the ultrasonic cleaning machine with the clock cleaning solution. Then rinsing is required followed by the drying process. Then comes the rebuilding of the clock movement piece by piece and then testing for a week. If it fails the testing, all this is done again if needed.
Battery operated clock repairs are welcome but we would have to have the clock here to quote you a price. We can also do conversions from mechanical or electric movements to quartz battery operated. Again we would have to have the clock to quote.
Wall, mantle and floor clocks - send movement only along with a note saying how much each weight weighs. This is because we have are own weights here for testing. Pricing is what the clocks usually cost to repair, if the clock needs alot of work or is quite valuable then the price goes up.
Cuckoo clocks - send the cuckoo house and pendulum and weights only. Do not send the head dressing.
Wall, mantle and floor clocks - send movement only along with a note saying how much each weight weighs. This is because we have are own weights and pendulum here for testing. Pricing is what the clocks usually cost to repair, if the clock needs alot of work or is quite valuable then the price goes up.
Cuckoo clocks - send the cuckoo house and pendulum and weight.
Please include a note saying what gram amount is stamped on the weights only as we have weights here at the shop.
Anniversary 400 day Clock Repair are $200. Clock Repair house calls are $75 plus 1.00 per mile first 20 miles are free. Pricing exceptions include clocks with tube chimes, cuckoos with alot of animations, clocks that are strangely damaged. All prices are plus parts.
Please do not send keys, dial or chime blocks or weights as we have them here in the shop, unless of course it is convenient and it is a small clock. Please send the pendulum for wall and mantle clocks but not floor clocks. We do not need the case, the only time you should send the case is if it is a cuckoo clock repair. We are not responsible for any damage that incurred to the clock case due to shipping so please do not send the case!
To remove your movement to send it in for Clock Repair, take off the hands by holding the minute hand and turning the minute hand nut to the left. Then the minute hand will come off. To get the hour hand off just twist it and pull it toward yourself. Remove any weights or pendulum that maybe on the clock. Take the screws out that hold the movement, for grandfather clocks these would be on the bottom of the movement going up to the outside arbors, for mantle and wall clocks they would be toward the front or back of the case. The dial on most grandfather clocks are either attached to the case or to the movement itself. If attached to the movement, it unclips right on the back side of the front plate of the movement.
Packing up the movement should be done as to protect the handshaft most importantly as this is hard to correct if it gets bent. You should pack the movement up well with bubble wrap, or put the movement in a plastic bag and then use peanuts or newspaper. Then when the movement is all packed well in a box, pack it again in another box. Double boxing just makes certain that everything will last the trip well and with no damage.
Please let us know when your Clock Repair is coming so we can look out for it. Either call James at 1-800-381-7458 or email him at firstname.lastname@example.org. James is the owner and takes in every repair personally.
When receiving your clock back from us it will be necessary to put the clock in beat. If you do not know how to do this we can instruct you over the phone. This must be done in order for your repaired clock to run since we will not have the clock case to do this.
When you have a mechanical clock that you like very much and it stops, these are the steps to take. First go to the troubleshooting links that you see above this text. There you will see problems and solutions to your clock, and you can see if the problem is something simple that you can fix yourself. What is meant by this is sometimes the clock only needs to be put in beat and this only takes a couple of minutes. Sometimes the clock will stop operating when it has been moved, that is the pendulum style clocks, and this usually is only a matter of putting it in beat to repair. Now if the clock will not go into beat after you tried, then the clock most likely needs to either be replaced or get a Clock Repair cleaning and fresh oil.
Oil solidifies over time and becomes an abrasive rather than a lubricant. The old oil must be removed and fresh oil put in its place. Some people think back and say "I had this clock cleaned and oiled only something like 5 years ago" but usually you can double this amount of time after they really really think of how long it has been for real and that is if at all. If the clock was made after 1965 then it is usually available brand new and we would have it in stock. This makes even more sense than getting your clock cleaned and oiled. The movement would be exactly like the movement you now have only brand new with factory improvements. What is meant by factory improvements is that as they see the clocks performance over many years, if anything can be improved upon then they will use this improvement on movements that they are making. This sometimes includes bronze bushings in key wear areas to make the clock last longer then it did in the past. If a clock movement is sent to us for a repair, we can clean it and oil it, repair it and put bushings in it all we want, but its not going to be as good as a brand new unit from the factory. In this case, having us clean your clock movement is only recommended after you have attempted to put the clock in beat per the instructions, and you have confirmed that your particular movement is no longer in production. This link Help finding a replacement movement will help you determine the manufacturer of the clock movement, tell you if its still in production, and if it is then where you can purchase the movement brand new from our site.
Many people choose to clean and oil the clock themselves and end up having the clock work fine for a few more years, postponing the replacement of the movement. If you choose to try this option out, we do offer the clock cleaning kit that has the below E-book, clock oil, brush and some other things. Details at this webpage for cleaning and repair kits. Cleaning your own clock movement can be fun and rewarding but we recommend and warn to only do clock movements you can still get as a replacement to be sure at first. We would not want you to have your first clock repair be a family heirloom that the clock movement is not available if something were to go wrong or lost.