About Clockworks.com

WE BUY clock and watch parts, tools and supplies! If you know a retiring clock or watch maker, please give them our number.

Welcome

Clockworks.com is located in Huntington, MA. We are in old clock country here as Huntington is next to the home to the Westfield watch company. We are less than two hours from the retired factories of Gilbert, Seth Thomas, New Haven, Waterbury, Ansonia and Bristol. These are all big names in the clock industry. We are also less than two hours from the home of Chelsea and the NAWCC clock and watch museum.

Being in the heart of all this keeps us very busy with clock repair as well as the support for replacement movements produced by the largest makers of the world today. We have an approximate turn around time of 4-6 weeks on repairs unless parts must be made or imported specially for your clock movement. Our phone lines are available for your questions, and of course orders, but please be ready when you call.

International Orders

Clockworks.com is in USA. Your orders are welcome but unfortunately the cart will not calculate shipping to your country unless UPS is selected and this could be quite expensive. United States Postal Service is LESS cost but the cart does not calculate this.

If you would like to order from our site but do not want to pay high shipping charges, please just place your order with the small postal price option (USA ONLY price) and then we will calculate your real postage on USPS.com and let you know how much the difference will be and email you this price.

We will have your credit card number on file, so we would only need confirmation from the email we send you that it is ok to run the card for the amount we quote.

Returns

If you ordered the wrong item or you are dissatisfied with the product for any reason, please send it back with a note telling us what you would like. Sometimes we get things back with no note, and we have no idea what to do with it, so please be sure to include the note with your information and what you would like.

On mechanical clock movements that are returned for credit, we need the original packaging back with it. Otherwise we will not get credit from the factory and no one else will want to buy it without the packaging. If returning it for an exchange or repair, we do not need the original packaging back, only if you want a credit.

Our address for returns is: Clockworks - PO Box 339 / 9 Pine St - Huntington, MA 01050

Catalog:

Due to the constantly changing inventory and price fluctuations in this industry, we do not print a physical catalog. We instead try to keep this website up to date as much as possible with the current stock and pricing. Even still we end up with items sometimes on back order, if you are in a rush for a certain product, best to be sure it is in stock before you order it next day air or similar.

I just wanted to send a quick note to let you know how much I appreciated your quick service. I was given an Ansonia clock with a Hermle movement in 2002 which stopped working a few months ago. I took it to a local clock shop who said it would be worth fixing - at a cost of $300. My husband and I watched your video and thought, "We can do this!"

Well, we were right. We used your diagram and watched your video again and when we received the parts we fixed the clock ourselves. It's working perfectly now.

Just wanted to thank you for your patience with regard to the movement we bought in April. You may recall that the movement for a clock I built inn the early 70's died and is no longer available. You provided me with a similar movement that required some adjustment to its fit in the clock. Once adjusted the clock would not run and after calling you I returned it and you some how got it to run properly again. Then, once installed in the clock the chime was out of sync. Again I returned it and now, reinstalled the the clock, it runs perfectly. I can't tell you how nice it is to have a quiet chime every quarter hour. Thanks.

James,

I want to thank you very much for your patience with my fumbling attempts at fixing our clock. Everything is working just like originally and my Mother can't be happier. My Father gave her the clock before he passed on, so the clock means alot to her.
So again thank you,

Bob Wisdom

The Hermle clock movement # 451-050 94cm we ordered on June 3rd arrived on June 6th in perfect condition. On the 7th of June we Switched out the clock movements in our Emperor Grandfather clock that we had built from a kit in 1979. The entire job including adjusting the chime hammers was done in two hours. Needless to say, we are very pleased. Thank you for all your help when I ordered this over the phone. What great

Worked perfectly!!!! Thanks so much!! Now, just one more question (same clock)... At 3 it dongs 3 times, then at 4 it dongs 3 times; but the rest of the times it dongs correctly (6 @ 6; 7 @ 7; etc). Any ideas as to why and how to fix it? Thanks again sooooo much!!

Just wanted to drop you a line as to how pleased my wife and I are with our recent transaction with Clockworks. Our 23 year old Seth Thomas Grandfather clock had just quit chiming and we were told by a clock repair person that the movement needed replacing. We were quoted a total price of $750.00 for the replacement including labor.

I found your site when searching for Grandfather clock information. I found the site to be very informative and by following your instructions was able to determine the exact Hermle movement replacement part number. I ordered the replacement movement with expedited shipping and received it in 3 days. By following the on-line replacement instructions I was able to install the new movement and make all of the required clock adjustments in about 4 hours.

Our clock is chiming again and working beautifully. We saved about $470.00 by making the repair ourselves.

Once again, thank you for your excellent service and detailed on-line instructions.

Thank you for the videos they will be very helpful. I wish you would have done one showing how to clean the movement you are very to the point and to the point. If you do have one please send. If not you really should make one. I enjoyed them.

First time ever, I have some ideas, it was concepts only,, now I want to enjoy whay you sent.

Our clock is working great and I appreciate the additional support you provided so I could complete the installation.

In particular and with great interest, I enjoyed watching the repair videos you posted using our clock. I am glad I decided to get it repaired and even more pleased that a friend, who is into clocks, recommended you as a repair source.

James, I got the new movement and installed it. Much smoother then the one before. It set up in beat and is running great. Thanks for ALL the Help. Mike Hacker

I just watched the video on how to determine the shaft length and enjoyed it tremendously. Not only did I learn, but I had a good laugh to go with it. You have earned a new customer. Thanks for making it fun! Sincerely, Howard E. Riley, Columbia SC

Thank you a million times over for your write up about repairing of 400 Day Anniversary clock.

The spring was still intact, it was stopping and I learned from your site how to get the balance right, with waiting for the click, counting, and doing the same on the other side.

You guys are the best. Thanks sooo much for the terrific customer service. It's a lost art these days!

For the past three weeks or so, I have been meaning to tell you that I received the part that you sent late in January. It matched the description and photo on your website - and apparently matches the part that broke on our 25+ year old Daneker clock.

Hearing the chimes again is truly a pleasure. Thank you for the details on your website and for sending me the part I needed.

Mr. Stoudenmire - Many thanks for information on the bushing -- it's all lined up perfectly now. I guess people like me are always trying to get more information. A couple of my hammers do not line up with the chime bars. How do you bend these things without breaking them? Lastly, what do I do with the old works which, incidentally, has some plastic pieces to it? Thanks for all your help -- if anyone asks me, I will be happy to tell them of my good experience with you.

I 'm so grateful to you and the help I received off your website which enabled us to realize we could not fix the clock movement ourselves. After doing the reading, we knew the trouble was that is was "dirty" and that we should not waste our time trying to fix it. The clock is one my Mother relies on because her partially blind eyes rely on the large numerals. With your help, we will be able to return her working clock to her soon. Thank you.

Thank you for your help. You provide the fastest customer service that I have had the pleasure dealing with.

I just received an antique (pre 1920) Seth Thomas from my father’s estate and we have never had a pendulum clock before.

We really liked the tips and videos and the information about setting the beat, etc.

Hopefully we won’t need replacement parts or anything, but if we ever do, we’ll buy them from you.

I can't thank you enough for all you sent me about the clock movement. We have been to US ten times and have visited so many different areas and have always found the most helpful people. In all the places we visited we have never had a wrong word with anyone simply because of the way they are prepared to go the extra mile to help a stranger. Therefore I am not in the least surprised that in answer to such a simple query you have given me so much information. I have printed all the instruction's .....I am 83 and want to leave as much information as possible on top of the clock for whoever has it. I made it myself so it will no doubt be kept by my son. Thanks to you there is so much I can put in the instruction's.

I visited you website and am quite impressed. I am beginning to make clocks. I will be making my own clock faces, but I am looking for lenses (preferably glass) and bezels in the 6"-8" range. Do you sell this type of thing, and if not can you point me in some direction?

You are awesome. I couldn't ask for a better tutorial and instruction. The pictures and your explanations were clear and even helped with the instruction manual which did not give detail or pictures for what I wanted to do. I watched and took notes on all the information on the weighted grandfather and was able to go home and remove everything as you explained. I was able to finally rethread my chains. I think in trying to get everything back in I bent or shifted the hammers a bit but I'm going to watch your video on bending them back to the 1/8"etc. Thank you again. You are a livesaver or clocksaver and a real master craftman of knowledge. One thing, one of your most important videos for me was 2of 8-(Removal and installation of a floor clock movement.) Is it possible for you to upload that one again. It ran for a minute or 2 and stopped completely and would never go pass that point. Thank goodness you did at least get as far as how to remove the movement. Once again Thank you so much.

Hopefully now once I put everything together it will work. But if I end up needing any parts at least I know now where to order it from.

Jesus said, "With man this is impossible, but with God all things are possible." - Matt:19:26 Zerita Thompson-Gathers

I would like to thank you for your help in the transaction earlier this week. The clock insert fit great. It is working perfectly. Also, the shipping was really fast. Thanks again for all you helped me with.

I ordered your non-chiming pendulum movement. OH MY GOD! Your website was great, especially your do it yourself online video. I got my order the following week, installed the parts and now my clock works great! All for less than $20. With this kind of service, you can be sure I will order clock parts again from you. THANK YOU. Very professional.