In Response to COVID-19
Note from Clockworks In Response to COVID-19
In Response to COVID-19, Clockworks has taken all the necessary precautions to ensure the well being and safety of everyone in our clock family. We at Clockworks are all healthy and doing fine up here in the deep woods. We are so fortunate to already be quite a distance from social activity. It is the clock makers usual way. In fact, business is good, as people are spending all this time indoors. Seems they need something to do in their homes and there is no better time to complete some clock projects. Stuck at home? Fix up the clocks or get that clock kit wood project done that was started in the 80s. It is more productive, fun and rewarding than any news channel.
We have taken the following measures:
A full cleaning crew diligently completes a thorough cleaning and continuous wiping down of all areas in response to COVID-19. Thorough sanitizing and cleaning will take place daily until further notice. Employees are made to practice safe personal hygiene protocols by frequently washing hands and maintaining a personal distance from other coworkers.
As always, our customer service team members are available to take orders and/or offer technical support from 8am-5pm Monday through Friday. As we learn more about this, and if our hours of operation need to change for any reason, we will immediately inform by email, Facebook, and Instagram.
Thank you for the continued support, and we send our best wishes to all.
James Stoudenmire
President, Clockworks.com
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I did send you a Question on Your Welcome to Cl.I wont to know the cost of a 1500 gr pine cone to be send to Adelaide.I had it service and the only way is working by putting one extra 250 gr weight tor my coo coo clock made in the 90..The clock stop sometime 2 minute before the coo coo and the music . Will be all right to add the weight !.is the best ting to do . The clock at the moment as 3 Weights all 1..240 gr each .Please contact me on my mobile Phone 0419234750 I didn’t receive any emai backl
It is best to get this from someone more local to you
Can you decode for me , (Regula works),… S 4 A 72 7PL 28.5, so that I know a little more and be able to order the right parts if need be? Thank you ever so much.
Three weight, 8 day, By Regula, made post 1950, with 28.5 cm pend length from the top of the movement down to the center of the pendulum leaf.
We offer that one at this link https://www.clockworks.com/product/regula-72-cuckoo-clock-movement
Thank you James!!!! don’ know yet if the unit needs replacing…been sitting for several years… was working when stored……going to hang this one and see if it coo coos……want to study cuckoos a bit more … May be back
nice to know you have my back….thanks again Bob
If replacing the movement please email some pics of this one to clockworks@clockworks.com to be sure we get you the right one
Do you ship via ups or fedex?
Most of our shipping is UPS or US Mail, however mechanical movements do sometimes ship via FEDEX.
I have a HErmle wall clock 2214. the time does not work. Can I get replacement inserts. The speaker for the music has come off from its connection. @We have changed the batteries. Where can. I get inserts for clock
Hi
Please read all about it at this link https://www.clockworks.com/clock-movement/hermle-quartz-clock-movements.html
I am looking for a replacement for a hermle quartz 2216. It looks like this part number is discontinued. Is there a similar part? It doesn’t have to play music. Thanks
There is nothing on the market with the song silent night. With this known, you can treat that one as a 2215 as described at this link https://www.clockworks.com/clock-movement/hermle-quartz-clock-movements.html
Looking for the clock insert for a small Lenox clock I have on my desk. Please advise. Thank you. Hope Rhodes [email protected]
Hi
We have these sized inserts https://www.clockworks.com/clock-movement/round-quartz-clock-inserts.html
My husband found the battery for our existing Lenox clock and figured out how to get to it. Thank you anyway. I do not have his talent.
Do y’all move Grandfather clocks?
I have one in Opelousas that needs to be moved and set up in Washington. 15 miles from where it is now. It’s a Howard Miller Grandfather.
It would be very expensive for the house call to be done by us. Best to find someone local
Sorry we do not relocate clocks. We sell clock movements and supplies and will do clock house calls for repairs within our local area of Huntington, Massachusetts.
All other repairs are completed by shipping the movement to us.
~Donna~
I am not succeed to finish my order, the shipping methode is not available and I don’t understand what’s happened from the last time I ordered. Did you change your policiy and not shipping to Israel anymore?
Thanks, Doron.
I have an 1161-853 AS. What does the AS stand for?
A = production run S = seconds
Are you replacing the movement? If so I have a question from yours
Hi James I have a frontgate combo Clock Temp and Barometer. I need to replace the movement which is a young town 12888. There seems to be so many variations. It only has the minute and hour hand (no seconds). Brass threaded shaft is 3/8 ” and hour hand presses on white round plastic shaft while the minute hand pushes on to a metal center pin like shaft. Do you have a replacement. Also would you have new black hands roughly 10″ on the hour hand and 7″ on the minute hand. The clock face is about 22″ in diameter
Thanks
John
HI
Sorry we have nothing for that one. Best to go to the manufacturer
Many Thanks !
James and Donna Stoudenmire http://www.clockworks.com 124 Goss Hill = UPS Mailing PO Box 339 = USPS Mailing Huntington, MA 01050 USA clockworks@clockworks.com
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1975 Emperor Grandfather clock, Case Model #120K, Movement: M-101 in photo. Can you give an estimate for a complete overhaul service?
Hi
Usually we would just swap that one out for the new one. The Jauch movement is no longer made but we do have conversions to Hermle. It is an easy swap.
It would cost less, be faster up and running, and would last much longer.
Please email pics of the back of the movement to us at clockworks@clockworks.com
James
Many Thanks !
James and Donna Stoudenmire http://www.clockworks.com 124 Goss Hill = UPS Mailing PO Box 339 = USPS Mailing Huntington, MA 01050 USA clockworks@clockworks.com
Virus-free.
http://www.avg.com
Virus-free.
http://www.avg.com
I have a vintage musical cukoo clock. The music box does not stop playing and the weight keeps going down. the clock repair perstold me that a wheel is bent. It’s been in the shop for months. What suggestion could you make for me to get it fixed?
well, id look at bending the wheel back. not sure how a wheel could bend all on its own on the music box. honestly, it sounds to me like the lever is not catching the main wheel when it should. there is a spring that keeps tension on the lever. there is a hole on the side of the gear that this lever engages to stop the tune. if this does not engage, the tune will continuously play. –Bob
Hi
If there is a bent wheel, i cant be sure I have the said wheel.
Can I see pics of the movement area some how?
James
Clockworks | James Stoudenmire replied to Mr Guy R on In Response to COVID-19Hi James!!! “Someone” when raising the weight on my Clock was a bit over zealous and jammed the chain and weight at the bottom of the clock at the chain outlet…. cannot seem to free up with reasonable jiggling……is this a job for a specialist or is the some simple way to free up the chain and weight? I appreciate very much your kind responses to this and other cuckoo problems.
Grandfather Clock Weights Stuck
The Grandfather clock weights can get stuck in the high position if over wound. Some larger clocks have over wind protection to prevent this. The grandmother and grandfather chain drive units often do not have this feature. When winding the weights up make sure the top of the weight can be seen when done. Never go to the point where the top of the shiny weight cover cant be seen.
Chime weight stuck
The chime weight is on the right as you face the clock and has the heaviest weight .
Using cloth gloves, or at least a cloth of some kind, pull down on the weight some. This is the same as making the weight weigh more. At the same time, turn the minute hand past the quarter hour to see if it will engage the chime. When you advance the time and make it chime, the weight will slowly come down. This will hopefully be enough to activate and run the chime on its own.
Time weight stuck
The time weight is the center weight which can be light or heavy depending on bob size. This is the hardest weight to deal with out of the three. Try pulling down some while swinging the pendulum .
See if it starts running on its own when letting go. If this does not work, take off the pendulum. All it will have is the pendulum leader hanging on the back of the movement.
This will make it tick tock faster than if the pendulum was on. The leader will tick tock faster as you pull down some on the weight. The weight will then come down enough to run the clock. If all else fails, and it’s a chain driven clock, you would need to cut the chain in half, or break a link, to take the movement out of the clock. With the movement out of the clock it can be fixed.
Strike weight stuck
The strike weight is on the left as you face the clock and has the lightest weight. Only after the chime weight is operating correctly can you work on the strike weight.
If the clock does not run through the chime sequence it will not get to where it strikes out the hours. With some cloth gloves on, or at least a cloth of some kind, pull down on the weight some.
Again, this is the same as making the weight weigh more. Doing this will make the clock strike. Advance the minute hand and let it chime each quarter until it plays the top of the hour song. Then pull a little on the weight when it’s supposed to strike out the hours. Keep advancing the time with the minute hand, as to make it chime and strike. Then slowly the weight will come down enough to be able to activate and run the strike on its own.
Clockworks | James Stoudenmire replied to your comment on In Response to COVID-19.Hi again James! sure appreciate your timely and kind response to problem questions….. I have studied and tried your remedy for jambed chain and tried to free it as per your suggestions for the “Grandfather Clock Weights Stuck”. My stuck chain is on a Cuckoo Clock about the 50’s/60’s vintage, Left hand weight chain..activates the tunes and dancers( Chime?). Is there a different process for a Cuckoo from a Grand Father mechanism ‘cause I haven’t been able to free up my stuck chain…. thank you very much Bob Hamilton
Sometimes the weight gets so jammed up in the clock case, the only thing to do is bust the chain links. Of course at that point to get the chain back down would be to remove the movement and restring the chain again. So the steps would be something like this= 1. Break the chain link and get the weight off with force.
2. take off the hooks and rings on the other chains by separating the links.
3. take hands off, bird unhooked from bar 4. remove movement 5. restring chains 6. install movement
Pretty general description, but that is required if all else goes south.
That is to say if its so jammed you cannot resolve the issue by means of running the weight down some enough to correct.
James
Clockworks | James Stoudenmire replied to your comment on In Response to COVID-19.Thank you Kindly James
Do you send parts to Israel?
I ordered some items few month ago and the shipment back to you.
Thnaks, Doron.
trash
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My numbers have been lost since my move on my Howard Miller grandfather clock. The finial also.
Can I get the numbers replaced or do I need a new clock face?
We have these numerals to replace missing ones = https://www.clockworks.com/product/clock-dial-brass-tone-numerals-only
If they do not match, all we can do is replace the dial. For this, we would need the movement numbers off of the back plate please.
James
Many Thanks !
James and Donna Stoudenmire http://www.clockworks.com 124 Goss Hill = UPS Mailing PO Box 339 = USPS Mailing Huntington, MA 01050 USA clockworks@clockworks.com
Virus-free.
http://www.avg.com
Virus-free.
http://www.avg.com
I’m restoring a dual face street clock and need 2 Hansen Rear-set replacement clock motors with a 1 inch shaft and 2 large 20 inch diameter light aluminum dials. can you help or point me in the right direction? if it’s easier [email protected]
We do offer the Hansen units with either a bottom set or a rear set
See both at this link https://www.clockworks.com/?post_type=product&s=hansen
James
Many Thanks !
James and Donna Stoudenmire http://www.clockworks.com 124 Goss Hill = UPS Mailing PO Box 339 = USPS Mailing Huntington, MA 01050 USA clockworks@clockworks.com
Virus-free.
http://www.avg.com
Virus-free.
http://www.avg.com
Hi James,
I am trying to revive a grandfather clock that I bought on an estate auction. It has a 1161-853AS 94cm Hermle movement with triple chime. From my brief visual inspection, it looks like the small brass plate (that is listed in a breakout diagram as E002-04500 and is referred to on some forums as “CP-0910 Minute Wheel Bridge”) has a very worn oblong-shaped center hole that doesn’t seem to keep a minute wheel arbor in place.
I was only able to find that piece from some online stores in AUS and UK, but not in the US. By any chance, do you stock this part in your store? Thanks a lot!
Hi
All we have is the movement brand new complete
James
James, I am looking for a replacement movement for a Howard Miller tide time clock, model # 613457. Might you have a replacement, know where I might get one, or be able to tell me if these movements can be repaired? The clock runs, just runs fast.
Frank
Sorry do not have the tide units
Are you folks still open for business?
We sure are !
James
Hello, I have a 1969 Black Forest hunters cuckoo clock. This was my grandmothers and is extremely sentimental to me. I’m missing the pendulum weight. Do you have this part or can you get it? I live next town over in Blandford and can swing in anytime.
Thanks
Mike
When you say pendulum weight, do you need the pendulum or a weight ?
Please email some pics of this one to clockworks@clockworks.com
Good afternoon . I need a replacement movement for a wall clock that was a wedding present. The original is a Tochigi Tokei. The clock face is 3/4 inches thick, and the shaft is 3/8 inch diameter. It was a chime, but I am ok with just clock and pendulum. Could you recommend a clock? I ordered one, but it didn’t work.
Thank you,
James Cobb
Hi,
Customers requesting a quartz movement that they want to replace will often give the numbers off of the movement wanting to match it up with the exact same unit. This unfortunately is not how replacing a quartz movement goes, unless you are replacing a Hermle chiming movement. You can tell if your clock is a Hermle chiming movement because it will take two C cell batteries and it will have the numbers similar to 2215 or 2114. So if the clock is not made by Hermle and you still want to replace it then you would need to match the movement up by what functions the clock has instead of going by the numbers. There are so many different manufacturers of quartz movements and there are so many made, it is impossible for us to have a reference of them all.
For Time Only movements (No chime, No pendulum) See this link https://www.clockworks.com/product/low-torque-battery-clock-movement For Chime Movements or Pendulum Movement See this link https://clockworks.com/clock-movement/quartz-specialty-clock-movements.html For clock inserts (Complete clock that fits into a hole) See this link https://clockworks.com/clock-movement/clock-inserts.html
replacing 1982 3/3 urgos movement. pend 116cm, bob 27cm, hand shaft 3.5cm, will need hand shaft nut, do you recommend new chains?
Do you have a glass dome at least 9” in dia and 15” high
unfortunately we do not have any domes with that diameter.—Bob https://www.clockworks.com/product/anniversary-clock-glass-dome
Do you still handle Herschede clock parts? I have a five rod grandfather clock that needs a gathering pallet on the strike side.
I have a Howard Millar grand fathers clock. It misses 1,2,or 3 chimes when it chimes the hour. The reason is, the mechanism that controls the hour chime behind the clock face is not lifting up far enough to get to the correct step on that half moon wheel. It started doing that when I let clock run out one time. If it runs out it should just stop with out hurting anything but it definitely changed something. It looks like something got out of time.
Good afternoon – I have a Howard Miller grandfather floor clock (c 1979). It is keeping good time, and striking the right hour and it chimes at each quarter hour. This clock has 3 chimes and silent lever. The chime notes are not playing correctly. Using the Westminster for example. . . The 1/4 starts with the last two notes from normal hour chime ( sequence V) then pauses and plays the first two notes of sequence I . Each subsequent chime starts with the last 2 notes of prior and end by only playing first two notes of the correct sequence.
1/4 plays 13 12
1/2 plays 34 3124 32
3/4 plays 13 1324 4213 12
Top of your 34 3124 3213 1324 42
So is it the chime roll pin that is somehow retarded by 2 notes or there another issue going on. I am hoping this is a ‘simple’ fix as I do not have a clock repair person available in rural northern AZ. I can live with it but . . .
Hi
They are 30 year movements, yours is 1979. The chime side is notorious for giving issues first, because it has the heaviest weight or strongest spring.
Please provide the numbers off of the back plate of the movement itself please or email a pic of the back side to clockworks@clockworks.com
New Clock Movement Benefits
New clock movement benefits far outweigh the benefits of a restoration .
This section will explain why that is and what the best course of action is to get your clock working.
Getting the movement serviced
Clocks need to have fresh oil after 10 years or so. Then, after 20 or 30 years, a full break down of the movement is necessary. This is all well and good and can be done with the old movement.
The movement will run for another 5 or 15 years with no issues but then it will be time to do it again. So obviously this is a new clock movement benefit.
Every time the movement needs to have work done on it or needs bushings, it will last less and less time before it needs attention again. So another new clock movement benefit is that this would not happen. The repair process is expensive because it takes time to separate the plates, remove all the gears, do the necessary work, and then put them all back together again.
This process may need to be redone if not perfect the first time. The turn around time to complete an overhaul on a clock movement could be anywhere from 1 to 3 months, and in some extreme cases, a year. It is a slow moving venture that costs twice as much as a new movement would. If a new clock movement is not available, then this is the best, and only, way to handle a clock repair .
Replacing with a new clock movement
If the clock movement is still in production, it is far better to just get the new clock movement. Mass production makes the movement so affordable it will cost a fraction of the price of the repair work. The new clock movement will be the same one but brand new and ready to run 30 years without much complaint. There is absolutely no way to repair an old clock movement so that it is better than new. Even the best clockmaker using the best equipment cannot make the clock movement better than a new one.
A new clock movement is a factory fresh restart.
The clock will be like it was originally when you first made the purchase from the store. The new clock movement will be made by the same people, with the same machines, and the clock movement is the same. It is not a close replica or made somewhere else besides Germany. It is the same movement. Not a knock off or replica. So wouldn’t it make sense to get the new clock movement instead of chasing the old? The choice is clear and obvious. The new movement will cost a fraction of the price and the clock is up and running in no time.
Movements That Would Need a Repair or an Overhaul
If a new clock movement is not possible, then a repair is most likely the only option. However we will try to convert it to a new clock movement that is close and easy to adapt. If it is not an easy one to adapt, or would take too much case work, then the best solution is to have us work on it.
Another clock movement to consider having restored instead of replacing it is the tubular bell, which is a high end movement. The price of a tubular bell new clock movement makes an overhaul more attractive. This is due to the high price on the new clock movements which is over $1600. Usually the price is less for the new unit but instead these new clock movements are more costly than the overhaul by Clockworks anyway. We can charge a much lower amount for the complete overhaul on these units. Ultimately the choice is yours. There is a good argument in both directions that makes sense on these expensive new clock movements.
Clockworks = The best repair service
We would love to do the clock movement overhaul here at Clockworks and we do the best job. There are two ways to fix clocks; the easy way and the hard way. We only repair clock movements the hard way with no short cuts. Even with new clock movements, we inspect them and make sure all is well before shipping them out. It is even more important for us to do your repair than another company because we do not go to your house. There is no one being intrusive in your home and possibly damaging your clock case.
The clock movement itself is the only item that gets sent to us. No components need to be sent since we have everything else here such as weights, dials and pendulums. It is a great advantage to have Clockworks work on your clock movement for this fact alone. A clock supply depot such as us does not need to wait for parts. We possess everything we could possibly need to complete a thorough, professional clock repair right here. If a new clock movement is not possible, then this repair is your best and only option.
The new movement
New clock movement benefits usually do indeed outweigh the repair option.
The movement will already have lubrication with clock oil so there is no need to oil it. The new clock movement comes with cables and pulleys, or chains, the leader, and suspension spring .
This is everything that comes out when you remove the two screws that are under the clock movement, besides the dial and weights .
Once you get the hands and the clock dial out of the way (instructions are sent via email) it’s only a matter of removing the two screws from underneath. The new clock movement can then be put in by someone with experience in 10 or 15 minutes. A person with no experience will take longer, but the point is that it isn’t hard to do. This is definitely a new clock movement benefit. There are some instances where a clock case was made in an annoying way that makes it more difficult, but for clock movements that were in a mass production this is not the situation. This relates more to a few individual clockmakers who’s design of the case makes it more tricky to get the new clock movement in or out.
Summary of New Clock Movement Benefits
A new clock movement is typically less than half the cost of an overhaul.
It will also be on its way to the customer instantly instead of months later.
A new clock movement will last the longest of any other choice.
*The content of this website is copyright by Clockworks and written by James Stoudenmire in year 2020*
Thank you !
I have a grandfather clock 3 weights Kieninger and the hour gong only strikes once regardless of the hour
the quarter, half, 3 quarter and hourly chimes are great I have cleaned and oiled all the places this I did
because all chimes and gongs were erractic as said chimes are perfect!!!
Please see this link about correcting the strike quantity issue on grandfather clocks https://www.clockworks.com/posts/grandfather-clock-strike-quantity-correction
James
Thank you !