Returns: It is best to be sure to read the instructions thoroughly before purchasing.If you have any questions at all please send an email to [email protected] and we will be more than happy to help you. We want you to order the correct thing the first time around and get your clock up and running! You do not need an RMA number. Please include a note with your information, order number, and reason for return/exchange.
- Exchanges must include a check or money order for the same shipping amount paid initially on the original order.
- All returns will incur a 15% restocking fee.
- There are no refunds on shipping charges.
- No returns on custom jobs, such as re geared movements, or modified pendulums.
- Nothing with a value under $20 can be returned for a refund.