Clockworks International Order Fulfillment

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Clockworks International Order Fulfillment

Clockworks International Order Fulfillment is an option for our products, however there are some guidelines to go by in order to provide this service.

International shipping method used

Clockworks is in the USA. We do offer worldwide shipping and most of our international orders ship for a flat rate. Upon checkout, select USPS for small international packages. If wanting the package expedited (priority mail is 6-10 business days) then select that option upon checkout. This is usually much more expensive, but it is available.

Clockworks cart calculations

If ordering a large amount of items, or items that are heavy (such as clock weights) the shopping cart does not always calculate the correct amount for shipping. We will contact in the event that this occurs. Also, first class international mail can take at least 30 business days to deliver. We have no control over this and the US Postal Service will not even attempt to do a trace on it until 30 business days have passed. Please do not contact us asking where the package is unless it has been at least 30 business days.

Clockworks is not responsible

We are not responsible for any customs charges, taxes, duties, etc. for you to pick up your clock parts. All international packages get sent out as merchandise and with a value of the contents. What each country does with that information is not known to us so it is the customer’s responsibility to pay any fees associated with an international purchase. The customer is also responsible for all shipping charges. This includes any errors that may occur. If a product is coming or going to you, the customer, is responsible to pay it.

Out of Clockworks hands

If placing an order, and we ship it out, our job is all done. If you never get the package, we will not reimburse you for this. If you get the wrong item we will not reimburse for this either. In other words, all expense, all risk, all custom fees, all shipment costs, are on you the customer.

International package theft

Clockworks has shipped so much product to certain countries and people just do not get what we send. If you are ordering from a country that is dealing with issues on postal theft, we cannot take responsibility for this on our end. We are a small company and just cannot absorb this sort of expense.

The content of this website is copyright by Clockworks and written by James Stoudenmire in year 2020

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Do you work on cuckoo clocks
Guest
Do you work on cuckoo clocks

Do you work on cuckoo clocks

James Stoudenmire

Yes we do!

We sell cuckoo parts and movements here: https://www.clockworks.com/clock-movement/cuckoo-clock-movement.html

We also do repairs for more information see this link: https://www.clockworks.com/clock-repair/mechanical-clock-movement-restoration.html

Larry A Lowenberg
Guest
Larry A Lowenberg

Hi there. I just found a great cuckoo this week that has four dancers and the music chimes. I was able to get it working by untangling chains, oiling and a few extra grams in weights. Now the clock works, but what a mess it was. It has suffered a few mishaps however and some parts are missing. I’m ordering a little heavier weights and a few small parts on the web page catalogue. Thanks for that service. There is a wood carved balcony missing completely. . The clock is messing the balcony below the dancers window. It is 10… Read more »

Doron
Guest
Doron

are you send parts to Israel?

James Stoudenmire

Yes we ship worldwide – please email us with your information and the items you want.

Doron
Guest
Doron

Do you send parts to Israel?

James Stoudenmire

Yes we ship worldwide. If there is any problem or if you have any questions in the checkout process, please email us and we can send you a secure payment link. Our email is

Doron
Member
Doron

During the checkout process in the shipping cost block appear a massage that the shipping address not available even I fill out it in the form attached.
Please advise what to do.
Thanks, Doron.

Nancy
Guest
Nancy

How do I check where my package is?

James Stoudenmire

Please send us an email to [email protected] with your name and order number so we can look it up.

~Donna~

Many Thanks !
James and Donna Stoudenmire http://www.clockworks.com 124 Goss Hill = UPS Mailing PO Box 339 = USPS Mailing Huntington, MA 01050 USA [email protected]

Virus-free.
http://www.avg.com

Virus-free.
http://www.avg.com

Randy DeGraw
Guest

Do you have 220 volt electric movements to suit Australian power?

buddy glover
Guest
buddy glover

setht tomas regulator #3 lenth ofpendulum woodstick

noel.mcg
Member
noel.mcg

I wish to order a Hermle 341-021 33.5cm movement only but no shipping charge to Australia will show. What would be your charge for this? Please reply so that I can order.

James Stoudenmire

The shipping would be 55.00 for Priority Mail International.
The cart will not calculate it correctly so please send an email to [email protected] with the following information:

NAME: STREET ADDRESS: CITY: STATE/PROVINCE: ZIP CODE: COUNTRY: PHONE: EMAIL:

ITEMS WISHING TO PURCHASE:

We will create an invoice and email you a secure payment link.

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