Grandfather Clock Chime Issues

Posted on    Posted in  turned_in_not  Repair Help

Grandfather Clock Chime Issues

When a grandfather clock has issues with the chime functioning these are some basic corrections. The chime is the song that plays every 15 minutes and not to be confused with the strike. The strike is what calls out the hours after it is done with the chime song. This section will resolve chime issues that are not the fault of the clock movement itself. In other words what falls into the realm of being a set up issue instead of a movement issue. Please note that post WW2 German mechanical clocks are designed so that if turning the hands fast or stop the clock for a long while it may not chime for up to 3/4 of an hour. This is because the clock is looking for the top of the hour so it does not lose its place as to when to chime.

Could be looking for the top of the hour

First thing to do is see if it chimes after 3/4 of an hour. Go forward with the minute hand with fingers while going slow past the quarters. A faint click can be heard and at that point pause and see if it starts chiming. If it does not chime go forward to the next and the next quarter. If the minute hand goes all the way around for an hour with no chime, continue to the next section.

Silent switch and roll pin

There may be a switch at the 3 o'clock and this switch turns the chimes on or off. If the clock is a triple chime movement, meaning it has three songs, it will have the song selection and also silent on this switch. The movement may have this switch but the dial may not have a slot to get at it on some Westminster only units. If this is the situation access it from the back of the clock instead. Not all movements have the silence switch. So if there is no switch then this cannot be the reason for no chimes.

If it's a Westminster only unit, UP is off and DOWN is chime. However, only if there is a switch. When the clock selector switch is on chime and still does not work, the next thing to check is a jam in the roll pin. To correct this pull all the chime side hammers back all at once and then let go. This will release a jam in the chime roll pin and let it bounce into position. Shipping may cause the roll pin to jam up like this. Changing the chime song when the current song is in midstream can cause this same issue.

Weights, cables, or chains not right

Confirm the heaviest weight is on the right while facing the clock. This is the chime side of the clock and requires the heaviest weight of them all. Check the cables or chains that they are not rubbing anything on their way down to the weight. In other words, the chains or cables do not rub the seat board, pinch or wrap around the movement pillar, or anything like this. They should be straight from the ratchet wheel or cable drum and straight down to the clock weight with nothing rubbing. If the cable or chain is rubbing something it will cause resistance. Resistance is what makes a clock stop because there is not enough weight to drive through whatever is rubbing. So if the chain or cable is rubbing something it's the same as not having the right amount of weight on the clock.

ANSO = Automatic Night Shut Off is on

Higher end mechanical clock movements sometimes include an ANSO feature. This stands for Automatic night shut off, and the intention is to have the clock be silent automatically from 10pm to 7am (usually). It is possible that it thinks it's night when it's really day, and therefore will not chime. If the clock does not chime it will not strike, so therefore the clock remains silent. This being a mechanical clock, it has no sensors to determine on its own what is night or day. Solution is to go around 12 hours with the clock hands. If there is an ANSO feature on the clock movement the switch would usually be on the left when facing the clock at 9 o'clock. On some movements it is between the hand shaft and the 3 o'clock selection switch in the middle of the dial.

The content of this website is copyright by Clockworks and written by James Stoudenmire in year 2022

↑ Back to top

545
Ask a Clock Question

Subscribe
Notify of
guest

545 Comments
newest
oldest most voted
Inline Feedbacks
View all comments
RALPH R NEVIS
RALPH R NEVIS
4 days ago

I have a Ridgeway Model 210 with a HL movement. It keeps perfect time and strikes correctly on the hour. The Westminster chimes however do not. At the quarter, half and 3/4 hour the hammers are activated but the tip does not reach the sound bars. How can this be corrected?

Kmd
Kmd
17 days ago

Hi there, I have a Hentschel Linwood 3084 that was moved to my new home about 6 months ago and professionally disassembled/moved/reassembled. It worked perfectly fine for the 6 months but recently my partner silenced the clock. When he turned the chime back on, we noticed that the clock wasn’t chiming. It made the whirring sound at 15-30-45-60 but no chime. My partner attempted to adjust the chime setting again and even the whirring stopped. We found that the lever to set between chimes and silent was completely stuck. We tried the “pull all the hammers back and let go” step and the clock seemed to whir back into action. The clock chimed a couple of times, but then stopped chiming again. At this point, we are able to successfully use the chime lever to set the clock to Silent or 4/4 Silent, but we cannot move it into a position for any of the three chimes. It appears that one of the teeth on the roll pin is preventing the roll pin from moving into position when adjusting the chime lever. It connects with the 3rd bottom tooth (for the 3rd hammer) and cannot travel further to the right, into position for the chime.

Please let me know if you have any suggestions. I’d be so very grateful for any tips you may have. I hope my description made sense.

The back of the clock reads, as far as I can tell from a photo:
1171-850
114cm
60

Ann and Nathan
Ann and Nathan
14 days ago

All good now. From reading one of your other posts we learned that it’s ok to move the hour hand independently. So we just moved it to match the chimes or I guess, the strikes. And it’s back in shape. Thanks.

Ann and Nathan
Ann and Nathan
18 days ago

We have a grandfather clock that belonged to my great grandparents and was built in 1853. It has always been in perfect working order, but recently we had a house sitter who we left a “clock winding instructional video” for, but something must have been done wrong because it isn’t striking correctly now. It strikes consistently on the half hour, but inconsistently on the hour and when it does, it’s not the right number of strikes. We’re now waiting for it to run down, hoping that, miraculously, it will right itself when we wind it again.
We’d love to hear your advice before we get to that stage, in case you have a different idea. Thanks!
Ann and Nathan.

Paul Voyles
Paul Voyles
23 days ago

I have a Howard Miller grandfather clock(circa 1994-1995) with 3 chime selection and off selection,. The selection lever is located on the right of the dial by the number “3”. When moving the lever to change the chime selection, something “broke”, and the lever just moves up and down but does not change the chime or select “silent” . I found a “half nut” and a washer and screw in the bottom of the clock, but have no idea where they connect. I have not tried taking the clock apart. Could someone tell me where these parts attach to, and possibly send me a picture so I have an idea about what to do to fix this?
Thank you very much.
Paul Voyles

Steve Naz
Steve Naz
28 days ago

My Howard Miller properly chimes on the quarter hour, but it strikes the hour at half past. Where do I even start looking for the problem? Maybe you already covered this on a page and I missed it. Thank you in advance.

Steve Naz
Steve Naz
27 days ago

Excellent solution, Thanks!

John J Greene
John J Greene
30 days ago

I have a Howard Miller grandfather clock with rod chimes that is about 50 years old. It has always run perfectly and keeps accurate time. This month when I tried to spring ahead, first I moved the minute hand ahead 15 minutes but realized that I had to move it backwards to the new time. So, then I reversed the minute hand direction to get to the spring ahead time. Now the clock still keeps perfect time, but it does not chime the quarter hours at 3,6, and 9 as it is supposed to. Instead, it now chimes the quarter hours at 12. Every 4th hour it chimes the hour chime and accurately strikes the hour. What happened and how can I correct this?

PHILIP ANTHONY GODDARD
PHILIP ANTHONY GODDARD
2 months ago

HI When I have the clock set In the ANSO position the chimes stop at 1.30am and start again at 10.30am. Instead of 10pm to 7am .Phil

Jami
Jami
2 months ago

My grandfather clock is striking out the hour on the half hour instead of the hour. Ex: At 10:30 the clock strikes 10 times. How do I fix this?

Rob Metsch
Rob Metsch
2 months ago

I inherited a wall clock (key wound) with a Westminster chime. I have no idea of the manufacturer, but it has “Western Germany” on the face. The clock keeps absolutely accurate time after adjusting the pendulum, the problem is (and this is weird), it chimes the musical on the quarters fine, but the hour strikes incorrectly only 7, 8, 9, 10 & 11! 12 chimes 12 and 1 through 6 strike correctly. Then 7 through 11 are 1 hour off – chimes 7 gets 6 strikes, etc. What on earth? It had hung in my father’s house and hadn’t been wound or run for years. I have no idea how to adjust this out.

John S
John S
2 months ago

I have a 45 year old Howard Miller grandfather clock that isn’t shrinking and chiming correctly.
it chimes correctly on all the quarter hours but when it should strike the hour at 12 it doesn’t.
it strikes the hour at 3 or the first quarter hour, the hour strike is off 15 minutes.
I can’t figure out how to get it in sync again.

scott schneider
scott schneider
3 months ago

I have a seth thomas model 610-701 grand father clock it some times misses the half hour chime

Lou Mayo
Lou Mayo
3 months ago

I have a Ridgeway grandfather clock. It chimes correctly and strikes the correct number of times on the hour through 8 o’clock. Then only strikes 8 times for 9, 10, 11 and 12 o’clock. Thoughts?

Al Smekal
3 months ago

I may have address my issue with you prior, so please excuse me. I have a Kieninger Grandfather lock from the 70’s when I was in the Army. It does NOT strike nor chime. I have followed ALL the issues mentioned from you and still NO luck. It does NOT have the silence switch, nor the ANSO. I took q tips with alcohol and cleaned it the best I could & then oiled it slightly. Numbers on the back are 12\71 and says No (0) Jewels unadjusted.I am totally at my ends wit as what I can do next. PLEASE if you can help me or give me any other suggestions, I would certainly appreciate it……

Al Smekal
Huntington Beach, CA

Al Smekal
3 months ago
Rating :
     

I have my 1970’s Kieninger grandfather clock from when I was in the Army in Germany. Works very well, keeps good time, but will not chime or strike. Clean it with alcohol and oiled it the best I could. No luck! Will I be able to get it to chime & strike without taking it into a clock repair shop? PLEASE any help or suggestions would greatly be appreciated. AND chime & strike is in the “on” position & the weights are also in the correct sequence.

Thank you,
Al from Huntington Beach, CA

JOHN B FARRAR
JOHN B FARRAR
4 months ago

My Ridgeway Grandfather Clock chimes on the half hour instead of hour. How do I fix this?

JOHN B FARRAR
JOHN B FARRAR
4 months ago

I have a Tempus Fugit with Movement E Model 304 Serial #10183 and 1v/32/1A movements 355417 no chimes. ?

Peggy
Peggy
4 months ago

My c. 100 yr old grandfather clock chimes without stopping. How can I fix it?

talkn2jim
talkn2jim
4 months ago

We bought a used Colonial Grandfather clock. Ser # 7910838 – Model # 6092 276. Movement  is Hermle 451-053. It has a Silent / Chime lever to the right of the ‘3’ on the clock face. It was bought at an estate sale in as is condition. They didn’t know if the deceased had it working.
It seems to keep good time. However, we have a problem with the chimes/strikes. It chimes correctly on the Quarter, Half and Three-Quarters. However there is a click on the hour and NO chiming/striking … unless while it is at the hour, I move the lever to ‘Silent’ and then back to ‘Chime’. Then the full chiming/striking for that hour sounds. If I do nothing when it hits the hour, nothing sounds and neither do the upcoming quarter hour chimes.
Have you have any suggestions on how to remedy this?

Gerald Craig
Gerald Craig
4 months ago

how do you turn off the chimes-we have an americana grandfather clock

alan
5 months ago

hello can you please tell me why my grandfather clock sometimes strickes 19 …

Joseph Crum
Joseph Crum
7 months ago

I have a Howard Miller g’father clock. I’ve had it for 25 years. I recently made some adjusts to it (including leveling) which has made it happy again.
One thing I’ve noticed is that the clock chimes at 1 minute past the 12/3/6/9 marks. Any suggestions?

Tom
Tom
7 months ago

I have a Tempus Fugit with King Arthur Movement. It won’t chime or strike. Movement reads:
83, King Arthur, Fairhope, Ala. 365352, 451-050H, 94 cm, 66
Can you help?

Carol Rushing
Carol Rushing
7 months ago

Addendum to the question I just asked. It IS making the click noise; it’s just not chiming or striking at all.

Carol Rushing
Carol Rushing
7 months ago

My Howard Miller grandfather clock has quit chiming and striking. It doesn’t make that click noise anymore as it passes each quarter and the hour. Is there a fix?

Paul Colarik
Paul Colarik
8 months ago

I have a Howard Miller Grandfather clock and it strikes one hour later for each hour (e.g. 3PM strikes 4 times). How do I correct this?

Rusty
Rusty
8 months ago

I have a question.. my clock will not play the last note on the 15 minute marks…but will play the whole tune on the hr? Thanks

John
John
9 months ago

My grandfather started chiming the worn time only at 11 pm. The rest of the time it chimes the correct time.

Debbie Sams
Debbie Sams
9 months ago

I have a Howard Miller and the chime tune is out of order. What can I do?

Debbie Sams
Debbie Sams
9 months ago
Reply to  Debbie Sams

Could the number be C6 K?

Debbie Sams
Debbie Sams
9 months ago

Yes 116cm

Debbie Sams
Debbie Sams
9 months ago

I followed the instructions and it worked! Thank you!

Debbie Sams
Debbie Sams
9 months ago

And do you have to remove the face of the clock to reset the chimes?

Morag
Morag
9 months ago

Chimes not working but turned on

Jessica
Jessica
10 months ago

I have a pearl grandfather clock
The weights got pulled up to high and now they aren’t falling and the clock isn’t chiming
Iv read through this page and tried all the tips and tricks and nothing seems to be working
Any more tips or tricks up your sleeve?

Andrew Black
Andrew Black
11 months ago

I have a Howard Miller Grandfather that now chimes a maximum of 8 times on the hour. Nothing on 9/10/11/12. Can you help please?

suzanne moloney
suzanne moloney
11 months ago

I have a 1970’s Emperor Clock Model 300 series grandfather clock (triple chime, emperor clock movement). It has recently stopped striking correctly and only strikes once per hour on the hour. The 15/30/45 work fine. Clue as to what might be going on? Thank you!

James A
James A
11 months ago

I have a Tempus Fugit Ridgeway Model 336 Movement E. None of my weights are marked I just inherited this clock. I cannot get the chimes to chime. It does not have a switch on the face by the “3”. It keeps time very well and I hear the click every 15 minute mark. Thanks for any help!!

James A
James A
11 months ago

It looks like UW32/1A 337992

James A
James A
11 months ago

Thanks for the info! The lever was down. I got the chimes at every 15 minutes. I replaced the hands, and the chimes are off about 5 minutes. I put the hands back on and set the time and the pendulum will stop ticking within a minute or so. Can you put the hour hand on too far? I have taken them both off currently and I am getting chimes as expected and the pendulum has been going for a few hours now but seems to stop when I put them (hands) both back on. I apologize for all the issues. I work on dialysis machines, so I am mechanically inclined, but definitely learning this clock piece. Thanks for your patience!

James A
James A
11 months ago

I ordered the new UW32319 it went in perfect no issues; the clock is keeping time. I did receive new hands and another part with it that looks like a small rectangle part with one side having a point. I still can’t get the clock to chime or click even when moving past the 15 min marks. Is there something I missed in the instructions? I tried to weigh the weights but they all seem to be the same, could this possibly be the issue?
Thanks

sandy
sandy
11 months ago

Hello-my grandfather clocks chimes and strikes correctly (count wise) but my issue is with the rhythm of the chime. It seem like the 4th chime sound by the hammer is always off beat and slower than the first three. This happens at every chime every fourth count. Thank you.

Gary
Gary
11 months ago

Howard Miller grandmother clock. Had to fix bottom of clock so tilted it over. When I uprighted it, no chiming or strikes occurred. Self-corrected somehow to resume chiming and striking after running a few hours (clock resumed running after uprighting). Only problem now is that the chiming occurs about 15 minutes early (i.e., chimes twice at 15 after, 3x at half past, etc.) What might I try to correct this?

Dennis Bran
Dennis Bran
11 months ago

Grandfathers clock appears to stop at about the same time 5:30. What would cause the clock to stop at that position everyday? The clock works fine until it reaches that area on the clock.

Dennis Bran
Dennis Bran
11 months ago
Reply to  Dennis Bran

I will follow through on picture but right now can provide model# 301 Emperor clockwork. Clock stops altogether. Slows to a full stop. Mechanism less than 2 years old

Ken
Ken
1 year ago

My grandfather clock has stopped chiming. It was cleaned about 7 months ago. Recently it stopped chiming. We pulled back the hammers and it worked fine for awhile. We did the hammers again and still nothing. I noticed that the middle weight is lowering faster then the other two. Don’t know what to try.

Ken
Ken
1 year ago
Reply to  Ken

.Here are the numbers on the back of my clock. 85 Made For Viking Clock Company By Hermle Black Forest Clock 1161-053H 94cm 66. This is a kit that bought I guess in 1985. When we got the clock back from being clean after a month or so the hour chimes were off. He said he had 40 years repairing clocks It cost lot to have him do what he did. He was the only one around can does this work.

Debbie
Debbie
1 year ago

My grandfather clock is not chiming, it makes a click sound when it suppose to chime then nothing happens

scott schneider
scott schneider
1 year ago

I have a howard miller 610. It strikes the 1 thru 5 hours fine but 6 thru 12 it only strikes 5 times on the hour.

Deb Ward
Deb Ward
1 year ago

Hi! My clock is chiming at night and not during the day. This is after I changed the time due to the time change. Daylight savings
The clock is turned off to night chine at night but just the opposite is happening?!!

Anne White
Anne White
1 year ago

Hi, my dad and I are having an hourly chime issue with his grandfather clock. It does not chime the correct hour and the chimes are not in order. One hour will chime 2 times and then the next time will chime 7 times. Also the chimes never go higher than 8 chimes. My dad tried the quick chime reset and it did not work. He cleaned and oiled the clock and there has been no change.
Can you help?
Andy & Anne

Anne White
Anne White
1 year ago

Sorry about that. The strike is the issue.

Anne White
Anne White
1 year ago

Okay, we have tried the correction and it has not fixed the problem. Can you give any other suggestions?

Anne White
Anne White
1 year ago

Original Kieninger 7 7 R 93

David Earl
David Earl
1 year ago

Suggestions on what to look for? Sligh 500-8106 movement won’t chime or strike. Clock had wound down while we were on vacation and I advanced the hands a couple days to correct the moon phase then it stopped chiming and striking.

Jayon
Jayon
1 year ago

I haven’t winded my clock in almost 8 years and it started chiming out of the blue….any thoughts?

Louise
Louise
1 year ago

I have an Emperor grandfather clock with a Model 100M movement. It’s an 8-day, weight-driven, chain-wind, with Westminster chimes. It keeps great time and the strikes are fine, but I now have some chime issues. Several months ago, the cadence of the chimes began to change. Instead of full notes all the time, I now get a combination of full notes, half notes, and quarter notes. How can I fix this?

Denny
Denny
1 year ago

My grandfather clock keeps sticking at 9. All other hours it strikes correct and the moves on but at 9 it strikes 9 times and then strikes 9 again and again

Eileen
Eileen
1 year ago

I own a sligh grandfather clock. The chimes are super fast sounding. Is there a way to slow them down. Not slowing the clock movement but the chime sounds

Eileen Tempel
Eileen Tempel
1 year ago
Reply to  Eileen

Herlme
1161-853BSK
114om
60
Is this what you were looking for?

Rick Calkins
Rick Calkins
1 year ago

My clock has one chime usually 5 minutes before the normal 1/4 hour chimes. At the 1/4 it is one chime short for the chime song. This missing chime is at the beginning of the song. How do I fix this?

Lee Freeman
Lee Freeman
1 year ago

I have an antique grandfater clock dating to 1800’s. Today it started making grinding sounds when it is chiming the 4 quarter hours maybe only 3 chimes instead of 4. No grinding sound when striking the hour. What can I do to fix this – thank you

Lee Freeman
Lee Freeman
1 year ago

I must apologize but I have no idea what you are wanting me to send to you or where to find it. I have turned off the chimes, and the rest of the clock seems to be functioning ok. Thank you for letting me what the issue could possibly be.

Keric
Keric
1 year ago

Hi!

We have a Ridgeway Grandfather Clock which we bought new in 1998. It has a Kieninger movement, 02 K 116.

It has worked great all these years but now the chimes have become unreliable. Sometimes they start, sometimes they don’t. When they do chime, randomly in any of the four start positions, they don’t stop until the lever gets to the cam notch between 30 and 45. The next time they chime, in whichever of the four start positions it feels like, it will go the 12 notes and then stop when the lever gets to the notch between 45 and 60. The strike then activates at this point. The cycle then repeats: it will chime at one of the four start positions as it pleases, then chime for the 16 notes, the 4 notes and the 8 notes before stopping. Obviously, the timing is all out of sync. We haven’t moved it or introduced any other trauma, it just started getting finicky on its own. I replaced the rear drum bushings, cleaned and oiled the other spots per your suggestion a while ago but that made no difference.

Any ideas short of replacing the movement?? Thank you.

Keric
Keric
1 year ago

Thank you for getting back to me. I typed incorrectly, we got this clock in 1988, not 1998, so we are 35 years in. The strike and chime are definitely not in the proper relation to each other, but would this cause the chime to just jump past the first two notches in the chime cam, as it is doing? And would that make it just skip the quarter hour chime prompts? I am up for the zoom thing, but am not savvy enough to pull that off. I’ll get one of my grandkids to set it up. Thanks again.

Keric

Michael Zikan
Michael Zikan
1 year ago

Hi James,
I have a grandfather clock with a German Kieninger movement. It had been working well but in the last few weeks, it has slowly stopped running. The first sign was the chime became noticeably slow and stopped followed by the strike. The time continued to function for another few days then stopped also. . The clock is 38 years old and had a (non-professional) clean and oil by me one year ago.
Can you suggest a possible starting point to troubleshoot the problem

mzikan
mzikan
1 year ago

Numbers are 07 K 100 cm

Shop By Brand

Shop Hermle

Find the perfect Hermle movement for your clock.

Howard Miller

Find the perfect Howard Miller movement for your clock.

Shop Kieninger

Find the perfect Kieninger movement for your clock.

Seth Thomas

Find the perfect Seth Thomas movement for your clock.

Shop Urgos

Find the perfect Urgos movement for your clock.

Ridgeway Clocks

Find the perfect Ridgeway movement for your clock.

Our Associations

time.gov

clockify.me

nawcc.org

bhi.co.uk

awci.com